21:47Tuesday, your time
You're closed.Your front desk isn't.
An AI agent on your website and WhatsApp that answers customers from your own prices, hours and FAQs. When someone wants to book or needs a quote, it takes their details and sends them to you.
From R750 a month with a website. Prices exclude VAT.
Mokoena Plumbing
Tuesday night
Office closed
Customer: Hi, do you replace geysers in Randburg? Roughly how much for a 150 litre?
21:47Front desk agent: Yes, Randburg is in our area. A 150 litre geyser replacement starts from R9,500 including labour. The team confirms the final price after a quick look.
21:47 · agentCustomer: Ok. Can someone come on Thursday?
21:48Front desk agent: The office opens at 07:30 tomorrow and the team will confirm a time with you. Can I take your name and number so they can call you?
21:48 · agent21:49 · Details taken. Lead emailed to the office.
One night on the front desk
What happens while you're off.
A question comes in.
Someone finds your website after hours and asks about price and area. Normally that message waits until morning, and so do they. Or they try the next business on Google.
Hi, do you replace geysers in Randburg? Roughly how much for a 150 litre?It answers from your information.
Your prices, hours, the areas you cover, what you do and what you don't. If the answer isn't in what you gave us, the agent says so instead of guessing.
What the agent knows
Price list
Geyser replacement, 150 litre: from R9,500 incl. labour
Service areas
Randburg, Northcliff, Fourways, Sandton
Hours
Monday to Friday, 07:30 to 17:30
Example business. Yours comes from your own price list. It takes the details and sends them to you.
Name, number and what they need, with a short summary of the conversation. Before asking, it tells the customer what it collects and why.
- Name
- Phone number
- What they need
- Conversation summary
You open your inbox to a lead, not a missed call.
The enquiry is waiting with everything you need to phone them back. You call, confirm Thursday, and the job is yours.
From Your front desk agent
New lead: geyser replacement, Randburg
Received 21:49
- Name
- Thabo M.
- Phone
- 082 ••• ••42
- Wants
- 150 litre geyser replaced, Randburg
- When
- Asked about Thursday
Customer asked about a geyser replacement after hours. Quoted the "from" price on your price list. Waiting for a call to confirm a time.
Example lead email.
Hands over to a person
When a customer asks for someone, or a question needs your judgement, the agent passes it on.
Web chat and WhatsApp
A chat window on your website. On Business and Pro, your WhatsApp Business number as well.
Getting started
From first call to live.
A short call
We go through what customers ask you most and what the agent should handle.
We set it up
We load your information, write the agent's instructions and build the website if your package has one.
You test it
Try to catch it out. We fix what it gets wrong before your customers see it.
It goes live
On your website, and on WhatsApp for Business and Pro. Leads arrive in your inbox.
We keep it current
Send us changes when prices or hours move. Business and Pro get a monthly summary of what customers asked.
Holiday Ready · sign up by 30 November 2026
Your business closes for December. Your front desk doesn't.
Holiday mode: the agent tells customers your closing dates, takes January bookings and captures quote requests while you're away.
- 50% off setup
- first month free
- free "holiday mode"
Only with the 12-month commitment. Limited to 10 clients.
Ask about a Holiday Ready spotPackages
One setup fee. Then a monthly fee.
The monthly fee covers hosting, the agent and small updates. All prices exclude VAT.
Agent Only
For businesses that already have a website.
R950a month
Setup
R3,500Holiday Ready: R1,750 setup, first month free
- Web chat agent added to your existing site
- Trained on your FAQs, prices and hours
- Leads emailed to you
- Up to 500 conversations a month
Starter
A new website with the agent built in.
R750a month
Setup
R6,500Holiday Ready: R3,250 setup, first month free
- 5-page website
- Web chat agent
- Lead capture
- Hosting and SSL
- Up to 500 conversations a month
Business
RecommendedWeb chat and WhatsApp, with bookings and hand-off.
R1,450a month
Setup
R12,500Holiday Ready: R6,250 setup, first month free
- Website of up to 8 pages
- Web chat and WhatsApp agent
- Booking and quote requests
- Hand-off to a person on your team
- Monthly summary of what customers asked
- WhatsApp (Meta) message fees passed through at cost
- Up to 1,500 conversations a month
Pro
For more branches or connecting to your own systems.
R2,950a month
Setup
from R22,000Holiday Ready: from R11,000 setup, first month free
- Everything in Business
- Calendar or system integration
- Multiple branches
- Priority changes
- Up to 4,000 conversations a month
Terms
- Each package has a fair-use cap on conversations: 500 a month for Agent Only and Starter, 1,500 for Business and 4,000 for Pro.
- The monthly fee has a 12-month minimum.
- Content changes of up to 1 hour a month are included. More than that is billed separately.
- All prices exclude VAT.
Questions
Before you ask.
Will the agent make things up?
It answers from the information you give us: your services, prices, hours, areas and policies. When it doesn't know something, it says so and offers to take the customer's details so you can get back to them. We test it with you before it goes live.
What happens when a customer wants to speak to a person?
The agent takes their name, number and what they need, and sends it to you by email. On the Business and Pro packages it can also hand a WhatsApp conversation over to someone on your team.
What do I need to give you?
Your services and prices, opening hours, the areas you cover, and the questions customers ask most. A price list, a brochure or your current website is usually a good start. We turn it into the agent's knowledge and check it with you.
I already have a website. Do I need a new one?
No. The Agent Only package adds the chat agent to the site you have. If your site needs replacing, Starter and Business include a new one.
How does WhatsApp work?
On the Business and Pro packages the agent answers on a WhatsApp Business number. Meta charges a fee for some WhatsApp messages. We pass those fees on at cost, with no markup.
What counts as a conversation?
One customer chatting with the agent in one sitting is one conversation, however many messages it takes. Each package has a monthly fair-use cap: 500 for Agent Only and Starter, 1,500 for Business and 4,000 for Pro. If you regularly go over, we'll talk about moving up a package.
Can I change prices or hours later?
Yes. Send us the change and we update the agent. Up to 1 hour of changes a month is included. More than that is billed separately.
What about POPIA and my customers' information?
The agent tells customers what it collects and why before it asks for their details, with a link to the privacy policy. Details are sent to you and used only to reply to the enquiry.
Which AI does it use?
The agent runs on Claude, made by Anthropic. It is set up to answer questions about your business only and to stay polite and brief.
Is there a contract?
The monthly fee has a 12-month minimum. Setup is a once-off fee. All prices exclude VAT.
Tonight, 21:47
Someone will message a business like yours. Make sure yours answers.
Send us your business name and website on WhatsApp. We'll set up a short call and go through what the agent would handle for you.
or WhatsApp 067 866 1214